*** Only candidates with current TS/SCI clearance will be considered ***

** We are unable to sponsor a clearance at this time ***

** A POLYGRAPH is required for this position **

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JOB DESCRIPTION:

Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
Manage IT system infrastructure and any processes related to these systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration

REQUIRED SKILLS & EXPERIENCE::

Quantifiable Linux SA work experience
Ansible scripting
Some Windows SA work
ProxMox
Centrify
Harvester
Rancher
Kubernetes / Docker
Other HCI (Hyperconverged Infrastructure) solution (Azure Stack HCI, Cisco HyperFlex Systems, DataCore SANsymphony, Dell VxRail Hyperconverged Infrastructure, HPE SimpliVity, Nutanix Hyperconverged Infrastructure (HCI), NetApp HCI, Scale Computing Platform (SC Platform)

EDUCATION:

Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
Bachelor’s degree in a technical discipline from an accredited college or university is required
Five (5) years of additional SA experience may be substituted for a bachelor’s degree

** You must have TS/SCI Clearance for this position **
** A POLYGRAPH is required for this position **

BENEFITS:

Competitive salary
Company Medical/Dental/Vision plans – Company paid
Short-term Disability, Long-term disability and Life Insurance – Company paid
Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
Vacation / Personal days granted at 25 days per year
Paid Federal Holidays – 11 days
$5,000 Annual Professional Development Fund plus 40 paid hours if in class
401K with 6% company match; all contributions are immediately vested by Employee
Employee will be paid a bonus of $10,000 per employee hired based on their referral
Up to 3 paid Code Red days due to customer closure

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Jobs at Que Technology Group

Apply to Senior System Administrator - Dept 17 - 792