*** Only candidates with current TS/SCI clearance will be considered ***
** We are unable to sponsor a clearance at this time ***
** A POLYGRAPH is required for this position **
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JOB DESCRIPTION & REQUIRED SKILLS:
- Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
- Manage IT system infrastructure and any processes related to these systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
EDUCATION AND EXPERIENCE:
- Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Bachelor’s degree in a technical discipline from an accredited college or university is required
- Five (5) years of additional SA experience may be substituted for a bachelor’s degree
- Experience in Linux, STE/STN tools LatteArt, and Nessus
** You must have TS/SCI Clearance for this position **
** A POLYGRAPH is required for this position **
BENEFITS:
- Company Medical/Dental/Vision plans – Company paid
- Short-term Disability, Long-term disability and Life Insurance– Company paid
- Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
- Vacation / Personal days granted at 25 days per year
- Paid Federal Holidays – 11 days
- $5,000 Annual Professional Development Fund plus 40 paid hours if in class
- 401K with 6% company match; all contributions are immediately vested by Employee
- Employee will be paid a bonus of $10,000 per employee hired based on their referral
- Up to 3 paid Code Red days due to customer closure
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.